Notes for Kerio Technical Support

Kerio MailServer

Critical issues: Crashes

Hangs in KMS or Winroute

100% CPU problems

Memory Issues (such as memory leaks and usage)

Too many open files
Outlook: Outlook and/or KOC

Outlook hangs often, or takes a long time to start up
Entourage: Configuring Entourage to use a self-signed SSL certificate from Kerio MailServer

Calendar events being duplicated for Entourage users

Double attachments are being sent by Entourage and/or Apple mail

Entourage 2004 11.0.0 does not work with folders containing underscores in the name
Mac OS X: How to Stop Postfix from Listening on 'localhost'

The Famous Tiger OpenDirectory XRAID Hang Issue

KMS on OSX -- Changing to Kerberos

Running a Filesystem Check on Mac OS X

Fix index_param failed messages in slapd.log

Tiger -- Launchd in depth -- Highly recommended reading of not only launchd, but how Tiger works
Other Issues: Email Encoding Issues

Importing Users & Mailserver Migration

SMTP & mail queue delivery issues

KOC fails to install with "Outlook is not installed" error
Features: Spamassassin
Linux: Linux -- Troubleshooting Memory Usage problems -- Cool discussion of how to use VMSTAT

Linux quick run-down and how it relatest to Kerio MailServer

Linux Talk (requires Internet Explorer)
Notes: Error messages

User Stats (calculating space consumed per user)

How to FTP files to the Kerio FTP server

How to remove Norton Antivirus
Tools: Decoding tools